Privacy Policy

Last Updated: 18 February 2026

SmartLQA (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SmartLQA mobile application and website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, login credentials.
  • Device Information: Device model, operating system, app version, IP address.
  • Location Information: If location permission is granted, we may collect approximate or precise location data.
  • Usage Data: App interactions, crash logs, performance data.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the application
  • Personalize user experience
  • Improve app functionality and performance
  • Provide customer support
  • Ensure security and prevent fraud

3. Data Sharing

We do not sell your personal information. We may share information only with:

  • Cloud hosting providers
  • Analytics providers (such as Firebase or similar tools)
  • Legal authorities if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

6. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data

To make such a request, contact us at: support@upguage.com

7. Children's Privacy

SmartLQA does not knowingly collect personal information from children under 18 years of age without parental consent.

8. Third-Party Services

The app may use third-party services such as Google Firebase, analytics tools, or cloud hosting providers. These services have their own privacy policies governing data usage.

9. Research Use, Consent, and Ethical Approvals

In instances where SmartLQA is used for research, surveys, assessments, monitoring, or evaluations, the responsibility for obtaining informed consent, ensuring compliance with local laws, and securing all required Institutional Review Board (IRB) or Ethics Committee approvals lies with the research team, specifically the Principal Investigator or designated project administrator.

SmartLQA acts solely as a technology platform in such cases and does not independently collect consent on behalf of research projects unless explicitly configured and approved by the responsible authorities.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.